Tutor
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3 Messages
Live TV won’t start after pause
I paused my live tv for a few minutes and then hit Play and then FF a couple times to get to the current live time of the program. But, when the progress scroll bar at the bottom of my screen gets to the current time, the program freezes. It never restarts on its own. Hitting Play doesn’t do anything. Just now, I’m in the middle of the freeze. In order to get the program to restart. I have to Rewind and then Play again. This has been frozen for about 10 minutes now, and will stay this way until I intervene. Any thoughts about this issue?
shannon02
ACE - Expert
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21.3K Messages
2 days ago
Have you done a red button reset?
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Bikerbill7
Tutor
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3 Messages
1 day ago
I’ve reset the affected mini-genie, the SWIM device, and the DVR. This is happening to one of my 3 minis.
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litzdog911
ACE - Sage
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46.6K Messages
1 day ago
That's puzzling because the mini-genies are simply "slaves" to the main Genie DVR. What are the model numbers of your equipment? What happens if you swap the "bad" mini with a good one? Does the problem stay with the "bad" unit?
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