3 Messages
LG TV not recognizing the HR54-500 dvr
I have a new LG 86UQ7070ZUD smart TV. I've connected it to the Direct TV HR54-500 DVR and it is not seeing the input. The HDMI cable is connected to the DVR and the HDMI arc connection (HDMI 2 input). Why doesn't the connection work? What can be done to see the DVR on the TV.
shannon02
ACE - Expert
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21.3K Messages
2 years ago
Have you used the TV remote to select HDMI 2?
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westonyoud
3 Messages
2 years ago
Yes.
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
Any error codes? Can you try using another HDMI input on the TV?
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westonyoud
3 Messages
2 years ago
No error codes. We tried both the HDMI 1 port and 2 port. We also tried a new HDMI cable. The TV shows "No Signal" on the input associated with the DVR.
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
Do you have another device that you plug into those HDMI ports? Can you try another TV?
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litzdog911
ACE - Sage
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46.6K Messages
2 years ago
Tried a different HDMI cable?
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
Yes, they did a new one
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litzdog911
ACE - Sage
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46.6K Messages
2 years ago
Can you try the DVR on a different TV?
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Juniper
ACE - Expert
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23.2K Messages
2 years ago
Verified the HR54 is powering on in the first place?
Make sure neither the TV or HR54 is plugged into a 'smart' power strip.
If the TV has HDMI-CEC, try turning it off.
Check for any firmware/software updates on that new TV.
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