Keep losing whole home on DVR'S

With Whole Home DVR you do not connect multiple boxes individually to internet or it causes issues. If you have a Genie, that is the one that is used for the internet connection.

Also, Whole Home DVR is shared through the coax. DirecTV doesn't require internet so sharing recordings between boxes was not built to go through your internet router.

Verify coax is finger tight to each box.

Red button reset each box, but one at a time.

How is your setup connected to internet? (Direct Ethernet, built-in WiFi or external CCK, etc.)

Do you have a Genie (HR34, HR44, HR54 / HR54R1)?

If not, was Whole Home setup by DirecTV or was this a DIY self-install?

Thank you for the response Jupiter,

My system is old, no Genie

1 HR24-500

1 HR24-200

2 HR22-100

Whole home was set up by DTV, internet connection is via built in wifi, 

Also, Whole Home DVR is shared through the coax. DirecTV doesn't require internet so sharing recordings between boxes was not built to go through your internet router.

Thats what I thought was the case but I lose that whole home connection when it says internet connection lost? 

Yes I will reset all the dvr separately and check connections. 

The HR24s nor the HR22 have built in WiFi they need an external WiFi device.  You are correct Whole home uses the coax to stream the recording to the HR22 and there should be a Connected Home adapter connected to the coax to split off the signal to feed the Ethernet port on the HR22 that may be the problem.  There could also be a problem with the HR24 that you record on.  

Ok, you have the optional Whole Home DVR setup without a Genie (early days setup).

There is no built-in WiFi in your equipment. That started with the 2nd generation Genie (HR44). So you would have a wireless Cinema Connection Kit (CCK) that only uses the 2.4GHz band.

Internet dropping shouldn't drop Whole Home as that goes through the coax. Either a box issue or something not quite right with the cabling. But as part of your troubleshooting you could unplug power to your router and then make your primary HDDVR (the one talking to the CCK) refresh the connection: Menu > Settings > Settings & Help > Internet > Advanced > Reset Network Defaults. Then plug power back into your router and once internet fully back up, run network setup on that HDDVR. Hopefully that resolves the internet side of your concerns.

If in the end you have a box that is the cause, a warranty replacement is just $19.95 delivery. But if it is beyond just a box, it is $99 for a service call. In either of these situations there is an alternative (even to consider if you get it all fixed).

I would keep in your back pocket the option of upgrading to the Genie. That is only one box as it works with all your existing HDDVRs. Would require tech install, usually covered with upgrade, so would be a way around the service call fee plus getting more functionality (5 tuners and 1TB recording space compared to your HDDVRs which are 2 tuners and 500GB each). Comes with a 24 month service agreement. No increase to monthly bill as same number of TVs and you already have HD, DVR, Whole Home DVR (unless you have any rare promotion on any of those that says until your next upgrade).

If you end up getting the Genie at some point, only replace one of your boxes. Mini Genie Clients have no tuners or recording space so would be a downgrade for you. And don't get the Genie-2 (HS17) as it forbids other HDDVRs, so though more capability than a Genie side-by-side, it would be a massive hit as you lose all 4 of your HDDVRs.

Side note, if a box is replaced by warranty or upgrade the recordings do not transfer. They are encrypted to the exact box that recorded them. So be comfortably caught up first.

Good luck.

Whoa that's a lot of intel lol! 

yes shannon02 I was incorrect, I do have an external Wi-Fi device on one of the HR22-100 dvr's. 

Now to jupiters response, so you are saying I can upgrade to a Genie box (1) and keep my remaining DVR's and they will communicate with each other? The reason I am keying on this is we go away from "homebase" a good bit and would like to access our home drvr's while away to watch our daily recorded shows, while away we have the DTV app and works great but its live and cannot access our recorded shows. So if we get the correct Genie upgrade would we be able to access the content while away from homebase?

Only an HR54 Genie can be used with other receivers.  The HS17 Genie2 is a client only system.  

When the app first came out you couldn't access the DVR recording but DTV says it will be added when outside of the home network,  Some say they can others say no and only recordings on the HR54/HS17.

Sorry, hope I didn't overwhelm you there. I like to give full information but need to simply a bit more at times.

You can upgrade to the Genie, replacing only one HDDVR while keeping the rest. Only the Genie-2 (HS17) requires you to replace all boxes with Clients. Remember you lose recordings from the one box that is replaced.

Whole Home DVR is only through the coax. That doesn't change with the Genie. Currently there is no out-of-home streaming from the DVR itself, just the On Demand access with the app as you have used. DirecTV used to have the option years ago but discontinued it. There has been talk about it possibly coming back, but nothing certain on that yet.

With the regular Genie setup, if you have a slimline dish on a tripod/sled mount, or the more costly Winegard Trav'ler, you could take one of your regular HDDVRs with you. Would only be the recordings on that specific box, in addition to your satellite channels, but is still an option. Wouldn't have locals or regional sports channels once you travel outside your home spot beam.

EDITED TO ADD:

If you do end up with a Genie, make sure the wireless CCK is removed from the setup to avoid conflicts. You'll be setup either with the built-in WiFi of the Genie (supports both 2.4GHz and 5GHz bands) or can go with a wired option depending on distance or interference concerns. That is just for the internet connection as it will use the coax just like the other boxes for the satellite service.