Remember DirecTV is a TV service. They don't have anything to do with your internet or email. So when you have an internet problem, check with who provides your internet.
I GOT CONFUSED IT IS BRIGHTSPEED WHICH WAS CENTURYLINK. AFTER ALL I AM 79 WITH MEMORY PROBLEMS BUT WAS ABLE TO FIX POWER SITTING MY BRIGHTSPEED BOX. IT IS WORKING NOW. THANK YOU ALL FOR REPLYING TO ME I LIKE THE COMMUNITY BECAUSE I GET HELP. THANK YOU ALL AND FORGIVE ME FOR SAYING THE WRONG THINGS. WHEN I WORKED, I WORKED IN THE NETWORK AND THEN THE HELPDESK AREA I'VE JUST FORGOTTEN SO MUCH.
Glad you got the help you needed. Just want to make sure you are getting best possible help specific to your issue.
Sorry to hear about your memory. I've seen family members go through similar. I hope you have a good support system from friends/family to help fill where needed.
bcbsncjlj
ACE - Expert
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6.4K Messages
11 days ago
DirecTV does not offer internet. Contact your ISP provider.
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Bettyaschultz
Contributor
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17 Messages
11 days ago
I HAD A COMMENT BUT LOST IT. BUT THANKS FOR YOUR REPLY.
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Bettyaschultz
Contributor
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17 Messages
11 days ago
I POWER CLEARED MY BOXES AND NOW ITS WORKING FINE.
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Bettyaschultz
Contributor
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17 Messages
11 days ago
FIXED
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Juniper
ACE - Expert
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23.1K Messages
11 days ago
Glad it is fixed.
Remember DirecTV is a TV service. They don't have anything to do with your internet or email. So when you have an internet problem, check with who provides your internet.
(edited)
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Bettyaschultz
Contributor
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17 Messages
11 days ago
I GOT CONFUSED IT IS BRIGHTSPEED WHICH WAS CENTURYLINK. AFTER ALL I AM 79 WITH MEMORY PROBLEMS BUT WAS ABLE TO FIX POWER SITTING MY BRIGHTSPEED BOX. IT IS WORKING NOW. THANK YOU ALL FOR REPLYING TO ME I LIKE THE COMMUNITY BECAUSE I GET HELP. THANK YOU ALL AND FORGIVE ME FOR SAYING THE WRONG THINGS. WHEN I WORKED, I WORKED IN THE NETWORK AND THEN THE HELPDESK AREA I'VE JUST FORGOTTEN SO MUCH.
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Juniper
ACE - Expert
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23.1K Messages
11 days ago
Glad you got the help you needed. Just want to make sure you are getting best possible help specific to your issue.
Sorry to hear about your memory. I've seen family members go through similar. I hope you have a good support system from friends/family to help fill where needed.
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Bettyaschultz
Contributor
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17 Messages
10 days ago
THANK YOU FOR RESPONDING I CAN ALWAYS COUNT ON THE COMMUNITY FOR HELP I CAN TRUST.
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