Initial connection issue

Hi, I recently switched from directv to cable, and learn within less then three hours that I made a grave mistake. I called directv to reinstate service, which I thought would be simple, given that all the equipment is still installed, but I can’t seem to get is back up an running. I have a smart hub in my closet wit four possible connections, and no e of them seem to connect to the the directv. The cable tech must have modified outside in front of the house me preventing my directv connection?