Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

1 Message

Sunday, December 3rd, 2023

help disconnecting genie box equipment

i need to return my genie box but don't know which plugs to take outl

Oldest First
Selected Oldest First

ACE - Sage

 • 

46.6K Messages

2 years ago

If you need to return the box you will need to disconnect all of the plugs. Be sure to label them if you are replacing the box to simply hooking up the replacement. 


NEED HELP?