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2 Messages

Monday, November 27th, 2023 7:42 PM

HDR isn't recording the 90 minute buffer of the channel it is set to after it is turned off?

I have 4 HR20's and HR 24's and one of them is not recording the 90 minute buffer of the last channel when turned off.  

ACE - New Member

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5.2K Messages

2 years ago

Which receiver specifically? Have you tried pressing the red reset button on the front behind the door that says ‘PUSH’? Does this behavior occur on a specific channel or all of them? When did this issue start, have there been any recent changes that could have caused this?

2 Messages

2 years ago

Thanks for responding.  The receiver doing this is an HR24.  When I turned it off it stops recording the channel it was on as the other 3 receivers do.  I guess I noticed it a couple of weeks ago.  There have been no changes involving this receiver recently.  I was just about to try reseting when you responded.  I did the reset and that did solve the problem.   

P.S.  I am real familiar with the reset button as I have had Directv for many years and with 4 HDR's, several with external hard drives, they keep me busy.  I do thank you for the suggestion and the quick response.!

ACE - New Member

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5.2K Messages

2 years ago

Not a problem @Depdad 

I'm glad the red reset button helped you out with your HR24. These receivers are my personal favorite and I agree many issues just involve the red reset button, as the Receivers sometimes need a refresh to clear out the 'cobwebs,' and then all is good.

ACE - Expert

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23.1K Messages

2 years ago

Glad a simple reset is all you needed. Hope they continue to function well.

Some info to be aware of for the next time you deal with DirecTV:

Very pleased to see you have dedicated HDDVRs. That means you have practically the best setup. Be cautious whenever you speak with DirecTV of any agent offering an upgrade as lately they will want to replace your boxes with Mini Genie Clients which would be a downgrade.

As long as your boxes continue to work, keep them as they are. The only upgrade to consider in the future would be replacing a single HR20 with a regular Genie (HR44 or HR54). But again, if your current setup is fine for you then no rush. Keep in mind for any upgrade or warranty replacement, recordings do not transfer so be comfortably caught up on your recording list first.


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