New Member
freezing picture
We have an older activated dvr receiver. Recently, the picture been freezing often. We checked the connections indoors and outdoors and everything is fine. Could it be we need a new card? If so, how do we get one?
New Member
We have an older activated dvr receiver. Recently, the picture been freezing often. We checked the connections indoors and outdoors and everything is fine. Could it be we need a new card? If so, how do we get one?
Juniper
ACE - Expert
•
23.1K Messages
5 years ago
The access card wouldn't be a cause of freezing.
What model is the box?
Coax finger tight?
Have you done a red button reset and/or pulled power for a minute?
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Ramnight
New Member
•
8 Messages
3 days ago
Unfortunately resetting the receiver and resetting the card will not fix this problem. I have been dealing with DirecTV for 6 months now and still no results. The service Tech came out and replaced my old HR23 with a new HR54 and the picture freezing issue is still there. He did say they are having with the CBS feed.
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