1 Message
DVR
My In laws are moving into a Senior Living facility. They provide Direct TV. They have a DVR they offer but you have to have the TV on the channel and on to record. Is there a way to upgrade the DVR and pay separately a rental fee for a DVR that records multiple TV programs. This is what they are used to and want to continue.
Juniper
ACE - Expert
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23.1K Messages
1 year ago
DirecTV doesn't rent their DVRs. They would be paying for DVR service, and $7 for each additional TV regardless if it is a DVR or not.
DirecTV DVRs are not required to be on the channel to record. That is why they have 2 tuners (or 5 for the Genie, 7 for the Genie-2, for recording and serving clients), so you can watch one while recording another (or recording 2 at the same time and can watch something already recorded). So either the facility includes 3rd party DVRs connected directly to the TV or something is wrong about their setup.
You could ask the facility, or the system operator they go through for DirecTV, about a proper DVR setup. Historically though these facilities have a simple setup that is not allowed to be modified per individual preference.
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shannon02
ACE - Expert
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21.2K Messages
1 year ago
Most likely they are a MDU (Multi Dwelling Unit) system that DTV doesn't service so DTV residential receivers will not work on it. You have to use what the system owners provide.
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gregeusa
New Member
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513 Messages
1 year ago
Also, I'll bet the recorder is recording from the component or other outputs from the DTV client/receiver, and that's against DTV policy I'll bet.
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