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3 Messages

Friday, February 10th, 2023

I can't see my equipment or packages on my account

I have signed into my account, but when I click to review my equipment, there is nothing there. In addition, I am unable to see my package. I originally was signed up via AT&T, but when I sign in to that account, it redirects me to Directv account.

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ACE - Expert

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21.3K Messages

3 years ago

AT&T sold off 30% of DTV and the new partner is moving billing and the website over to them and there have been problems.

ACE - Expert

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23.2K Messages

3 years ago

DirecTV was acquired by AT&T, but the name never changed. The satellite service is still the same name.

A new co-owner is manging DirecTV. There have been issues with the migration of the online access. Alternatively you call to discuss the account with customer support.


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