New Member
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3 Messages
I can't see my equipment or packages on my account
I have signed into my account, but when I click to review my equipment, there is nothing there. In addition, I am unable to see my package. I originally was signed up via AT&T, but when I sign in to that account, it redirects me to Directv account.
shannon02
ACE - Expert
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21.3K Messages
3 years ago
AT&T sold off 30% of DTV and the new partner is moving billing and the website over to them and there have been problems.
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Juniper
ACE - Expert
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23.2K Messages
3 years ago
DirecTV was acquired by AT&T, but the name never changed. The satellite service is still the same name.
A new co-owner is manging DirecTV. There have been issues with the migration of the online access. Alternatively you call to discuss the account with customer support.
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