New Member
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1 Message
I am being charged for a fraudulent account.
I have never been to Florida that time(10/01/2019-02/11/2020). I have been charged for an account I never had. Please contact me @ (Edited as per community guidelines) or (Edited as per community guidelines). The account number is (Edited as per community guidelines) from IC Collections for $742.00 is not mine. I hope I do not have to hire an attorney or contact the BBB to resolve this!
shannon02
ACE - Expert
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21.2K Messages
2 years ago
DTV doesn't call you, you call them.
You have posted your info on a public forum for all the scammers in the world to see, remove it.
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DIRECTVhelp
Community Support
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255.3K Messages
2 years ago
Hello there! DIRECTV is committed to taking care of the privacy and security of your account. We would be glad to assist you. However, for security reasons, we recommend you delete all personal information from this post. Please, check your PM to give you proper assistance. Erika, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.3K Messages
2 years ago
Also, read more information here: https://www.directv.com/support/fraud/article/IDTheft
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Juniper
ACE - Expert
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23.1K Messages
2 years ago
@Tomwog
First of all this is a public forum, so never post personal info. That is why the system edited it out.
Like many companies, you don't demand that they call you. If you want support then you take the time to call them. However in this case, you file a dispute with their Identity Theft Team/Fraud Department. Since the account in question has already gone to a collection agency, you will have to address with them as well as they now own the balance.
www.directv.com/notmyaccount
Follow the correct steps before throwing your money away on a "attorney".
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