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Wednesday, June 28th, 2023

Forward billing

When paying, is the bill you pay for the month ahead? Like the payment that went out on June 24th, was that for July?

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ACE - Expert

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23.2K Messages

2 years ago

The bill produces about a month ahead.

Day 1: Service month starts (based on install/activation date)

Day 2: Bill produces (and paid if on Auto Pay)

Day 20: Listed due date (if not on Auto Pay)

So if auto pay was on 6/24, then it is expected it would be for service 6/23 - 7/22. You will want to read the bill, or review your account online, to be sure.

ACE - Expert

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21.3K Messages

2 years ago

You are paying for the billing cycle you are in, not per month.


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