10 Messages
Follow Up Resolution with the Payment Transfer!
I need to know what’s going on with the payment transfer. Says I needed to wait for 5 days till my payment will be transferred to the right account.
Dauphine Stiles
10 Messages
I need to know what’s going on with the payment transfer. Says I needed to wait for 5 days till my payment will be transferred to the right account.
Dauphine Stiles
Accepted Solution
litzdog911
ACE - Sage
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46.5K Messages
2 years ago
Might be time to file a BBB complaint. Good luck.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
This is a public forum of other customers so we wouldn't be able to convey this info over to you. You can try to contact directvhelp as they are the only actual support on here but I suggest you call in and ask (number in my greeting below)
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Dauphine_4
10 Messages
2 years ago
Please update about the payment transfer
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Juniper
ACE - Expert
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23.1K Messages
2 years ago
@Dauphine_4
Please do not start multiple threads for same situation. I have merged them for you.
This is a public forum of other customers. For account billing info you call DirecTV. All that will show is if it has been transferred or not, which you should be able to tell by logging into your account online and checking for your balance. There is no step 2 of 5 status or such, only it has been transferred or it hasn't yet (or possibly declined).
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Dauphine_4
10 Messages
2 years ago
My account has been cancelled. It’s invalid every time I log in to the account, therefore, I’ll open a message here if no one can be able to help me resolve the issue. There is no way I could see their response unless they message me or open a new message or letter. I am tired dealing with Direct TV that there is no follow up resolution.
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Juniper
ACE - Expert
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23.1K Messages
2 years ago
Well yes you can't login to a cancelled account. So you call for support. But if no resolution after the time given you then fine BBB complaint.
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Dauphine_4
10 Messages
2 years ago
Thank You
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Dauphine_4
10 Messages
2 years ago
Still keep waiting for their response.
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litzdog911
ACE - Sage
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46.5K Messages
2 years ago
You likely won't get any response here. This is not an official DirecTV Support Forum. Time to file a BBB complaint. That often generates some action.
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Dauphine_4
10 Messages
2 years ago
Yes I will definitely file a complaint.
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