New Member
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3 Messages
DIRECTV Perks took away the $15 bill credit option?!
DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my surprise, it’s no longer an option. DIRECTV price increases yearly to keep up with inflation is one thing. I understand they are losing business to streaming platforms as well, but I’ve continued to stay loyal to them despite the option to lower my monthly expenses because I enjoy a platform that is not dependent on Internet. It’s the only thing on the perks that I am interested in. What gives? Did they really take this option away? Can anyone else still see a $15 bill credit option?
shannon02
ACE - Expert
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21.2K Messages
3 days ago
I still see it listed on the perks page. I still have a different credit being used so can't see if it works.
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seanhollis
New Member
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3 Messages
3 days ago
Okay, good to know! They gave out 400 points for something yesterday that put me over my 500 threshold again. Maybe it is because I have one in use as well. But on my end, I don’t even have the option. So I was curious if it was happening to anyone else.
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shannon02
ACE - Expert
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21.2K Messages
3 days ago
They do gave out monthly credits but didn't notice how much and probably not 400.
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seanhollis
New Member
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3 Messages
3 days ago
They did for me yesterday. Not sure for loyalty or what but I got a notice as to why yesterday explaining it. Main concern is the the $15 bill credit option though and if it is still around. Hopefully a DIRECTV employee can chime in at some point.
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shannon02
ACE - Expert
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21.2K Messages
3 days ago
This is mainly a customer to customer forum, but DTVhelp may post something.
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