Mentor
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54 Messages
Chat Support
Is CHAT still available on DirecTv's site ? I haven't had a button pop up for the last 5 times I wanted to contact them. The option is still available, but never get the button to connect.
Mentor
•
54 Messages
Is CHAT still available on DirecTv's site ? I haven't had a button pop up for the last 5 times I wanted to contact them. The option is still available, but never get the button to connect.
litzdog911
ACE - Sage
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46.5K Messages
5 years ago
The Chat button only appears when chat support reps are actually available.
DirecTV Call Centers are currently swamped due to coronavirus staffing issues. Keep trying. Be patient.
Perhaps we can help with your issue here?
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Roatanbj3
Contributor
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2 Messages
6 days ago
No confirmation of equipment installation on July 29
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Roatanbj3
Contributor
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2 Messages
6 days ago
How do I obtain a confirmation of appointment
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shannon02
ACE - Expert
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21.2K Messages
6 days ago
New customers can create an account on DTV's website to check on that, otherwise you have to call DTV 1-800-531-5000
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Juniper
ACE - Expert
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23.2K Messages
6 days ago
@Roatanbj3
To verify your appoint you either log into your account on DirecTV's website or call their official support number.
As this thread is about CHAT availability during 2020, it will be closed. Please start a fresh thread if you need further guidance.
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