Hello, we don't want to lose you as a valued customer. Let's change your customer service experience. Please share more details with us on Private Note to continue with the assistance. Andres, DIRECTV Community Specialist
To cancel you must call DirecTV. When you get the voice system say "cancel" and it should route you to the correct department.
The official help team that is messaging might be able to help whatever you were trying to take care of that the previous reps couldn't, but to cancel you still must call.
DIRECTVhelp
Community Support
•
255.4K Messages
2 years ago
Hello, we don't want to lose you as a valued customer. Let's change your customer service experience. Please share more details with us on Private Note to continue with the assistance. Andres, DIRECTV Community Specialist
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Juniper
ACE - Expert
•
23.2K Messages
2 years ago
@RobJLis
To cancel you must call DirecTV. When you get the voice system say "cancel" and it should route you to the correct department.
The official help team that is messaging might be able to help whatever you were trying to take care of that the previous reps couldn't, but to cancel you still must call.
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0