New Member
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16 Messages
Beware Another Scam Phone Call
Call Assist recorded the following call from 350-200-9xx5 [phone number edited]
"Hello! This is Elizabeth from AT&T DirecTV. I'm leaving you this voicemail for you to call back as soon as possible. Your 50% discount on your monthly bill is set to expire tonight, and if we do not hear from you today, this change will be permanent. Please call back at the number showing on your caller ID to keep your discount active. Thank you."
DIRECTVhelp
Community Support
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256K Messages
16 days ago
Thanks for helping others stay vigilant, @tjbarclay. Fraud and Social Engineering threats are everywhere. The best protection is being aware and educated. Read more here: Fraud Prevention | DIRECTV John, DIRECTV Community Team
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Juniper
ACE - Expert
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23.6K Messages
16 days ago
You've caught the big scam.
DirecTV doesn't call to offer discounts. Up to you to contact them by their official support number to discuss account.
There haven't been 50% off specials. They must stay profitable after all, not price themselves out of service.
AT&T sold off DirecTV. That transaction completed last year. So any mention of AT&T is a false offer as they are out of the TV business. Be careful, those crooks will eventually update their scam scripts.
It is great to share examples of those scams. Just don't share the number. Risk of pulling up in searches or inattentive (or too curious) people actually calling it. Once you're on a crook's radar, scam calls can increase as it only takes one success to make it all worth it for them.
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Dsk8771
New Member
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3 Messages
5 days ago
I am brand new to DirecTV and haven't even received my first bill as of yet.BEWARE the new scam is that Direct TV is teaming up with Apple in an Apple sponser ship program. Where as you pay the first 3 months up front at $250's with an Apple gift card they will Fed Ex you a $50 Direct TV Visa card usable anywhere Visa is accepted and your Direct TV bill is locked in 50% off for 2 years.Being new to DirecTV they almost got me they are very professional using Direct TV's on hold waiting music promo codes and everything.What I happened to catch was the guy gave me his name as Victor Morgan and he just didn't sound like a Victor with that Middle Eastern accent. Direct TV should definitely be looking into this as I am sure they have customers being scammed by these scumbags. Thank you for the post and info it saved me some money much appreciated.
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Juniper
ACE - Expert
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23.6K Messages
5 days ago
@Dsk8771
Prepaying by gift card is a common tactic. It is untraceable/unrecoverable. Glad you caught yourself.
DirecTV has a small article on protecting against these scams. In the end, be vigilante, and be wary of any offers to you as opposed to you calling the official support number. (*note*: Redial is not that as Caller ID can be spoofed).
Recognize and avoid scams
(edited)
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Dsk8771
New Member
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3 Messages
5 days ago
Thanks for the info they have been reported to the FTC also.
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