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M

New Member

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2 Messages

Wednesday, March 23rd, 2022 1:48 PM

why is my direct stream app via Apple TV only viewable in small window on 4K TV

I have a new TV that is 4k and all of my other streaming services fill the whole screen but my driect stream only has a small box in upper left quadrant of TV.. 

Community Support

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254.4K Messages

3 years ago

Hello @mcdanielbrad1, we want to help you to have your service working properly.

Here you can find the compatible devices for DIRECTV STREAM.

Please take a look at it to make sure your Apple 4K TV is compatible with the app. 

Keep us updated with the results. 

Laura, DIRECTV Community Specialist 

New Member

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2 Messages

3 years ago

do you have an updated list of Samsung TV's? this list is only for 2021 as the newest models. my Tv is QN85DA 75" NEO 

Community Support

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254.4K Messages

3 years ago

Thanks for the heads up @mcdanielbrad1, at the moment this is the up to date compatible devices list. 

You can also use a streaming device as Roku, Fire stick or our DIRECTV STREAM box connected to your TV, until we have an update of the app that includes the 2022 devices compatibility. 

Laura, DIRECTV Community Specialist 

New Member

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1 Message

2 years ago

I’m having the same issue.  If I am forced to choose between my Apple TV device and DIRECTV Stream it’s a no-brainer on which one is getting replaced - and I’m not looking at Roku or Fire.

ACE - New Member

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3.3K Messages

2 years ago

I read a post on Reddit from an Apple Tv user---apparently it's an Apple TV glitch https://www.reddit.com/gallery/10yvh30


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