Transition from Dish to streaming

Hi there. That's a good question, tree and plant growth may impact satellite service and can affect your viewing experience. We're sorry for your experience with the technician, and thanks for considering our streaming service. However, we don't have technician appointment/install for our streaming service. Please share what error message/code you're seeing, or what exact issue you're encountering? Bernadette, DIRECTV Community Specialist

It's really not hard to setup your own DirecTV Stream service. Many streaming devices support the DirecTV Stream App and you can signup online. Lots of helpful YouTube videos, too. Plus, we're here to help you. 

DIRECTVhelp

I have a dozen or so widely spaced channels that intermittently pixelate, freeze or go black and then switch to "Signal Saver" without any code, just a mention that dish signal is not good or words to that effect.  When the switch occurs a good picture comes on but we cannot record it, pause it, FF or rewind it.  And then a few minutes later it says something like "you are watching via satellite signal."  I went through all the DTV trouble shooting procedures twice.  This has been going on for 4 weeks, irrespective of weather conditions. We had a "technician" out a few days ago who was very unpleasant, refused to give his name or phone number and simply said I needed to fell 2 trees and then everything would be peachy again. He also said that the TV he was looking at was broken which is false and that the satellite signal comes from straight overhead as in 0 degrees, which is nonsense.  Needless to say,  I have zero confidence in his opinion so I called DTV to request a second opinion before I sacrifice two trees at $500 each and then find out that they were not the problem.  DTV was not willing to send out a different technician to give another opinion.  So I feel stuck because I am not convinced that the trees are the problem.  So I looked into switching to streaming.  With regard to

litzdog911

my house has a Savant system controlling DTV equipment and so it is far from not hard since reprogramming by professionals would be needed.  Suppose I'll have to sacrifice the trees and hope that things improve.  DTV does not seem very interested in helping solve this particular conundrum which is unfortunate.

Juniper

Many people are not as facile as you seem to be with technology but there is no confusion about dish vs streaming. My case is a bit more complicated than plug and play and app.

Apologies for all the inconvenience this has caused you. Just to let you know, fast-forward, rewind, restart and pause should be available options for you while using SignalSaver. Some other features are not available while streaming over broadband like recording and picture-in-picture. With regard to the trees, if it's covering the satellite dish that you have then it might affect the signal. We're sending you a DM to further investigate about this. Bernadette, DIRECTV Community Specialist

A DirecTV Stream box uses the same infrared remote control codes as the satellite boxes, so there would likely be no need to reprogram your Savant system. Perhaps whoever set up your Savant system could help you set up a DirecTV Stream device. Or a local home theater installer.