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5 Messages

Tuesday, July 30th, 2024 10:54 PM

Page Scrolling on Gemini Device with DIRECTV Stream

I’ve got a Gemini 1 Device and the standard remote that goes with it using DIRECTV Stream from within the Gemini. 

When I am inside the guide and using the channel up down button to scroll, it goes one page at a time like it should.

But when I am in my list of recordings and try to use the channel up down button to scroll, it only goes one item at a time, which can be extremely inconvenient when you have a long list of recordings and you’re trying to get to the bottom quickly.

Any input would be greatly appreciated.

Community Support

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254.4K Messages

4 months ago

Hi, @KTVDIRECT. We appreciate your feedback and will take it into consideration. Our aim is to provide unbeatable entertainment experiences that cater to people's preferences and needs. We'll forward it to our team, so they can review and determine the next steps. Denjylene, DIRECTV Community Specialist

5 Messages

4 months ago

Hello and thanks for your response!  Unfortunately, the fast-forward and rewind buttons do not navigate through the recordings list at all.

Community Support

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254.4K Messages

4 months ago

We're sorry about the confusion. The fast-forward and rewind buttons aren't meant to function while you're navigating the list; they'll only work while you're playing the recordings. However, we do think it's a great idea. Denjylene, DIRECTV Community Specialist

5 Messages

4 months ago

So then we still need the channel up / down function to do a page scroll in the DVR list of recordings. Would make things tremendously easier. 

Community Support

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254.4K Messages

4 months ago

I agree and we love the idea. We already forwarded it to our team, so we can review our procedures to identify areas for improvement. Your input is valuable. 💙 Denjylene, DIRECTV Community Specialist

5 Messages

4 months ago

Of course!


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