7 Messages
Gemini problems
I paired the Gemini remote with my LG TV and it worked fine for about a week. Now when I turn on the TV with the Gemini remote the LG menu is displayed and I have to use the LG remote to select DirectTV from the menu. Input is set to the correct default HDMI port. I reset the Gemini air several times.
Ludwick577
ACE - New Member
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3.3K Messages
6 months ago
I used to have a Samsung tv and I could go into settings and turn off having the Tv's smart menu come on when the TV was turned on
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, laughingfox. We're sorry you're having issues with your Gemini remote. Thanks for bringing this to our attention. Learn how to fix your Gemini remote control here: https://www.directv.com/support/article/000092831 Thanks for choosing DIRECTV. Joan, DIRECTV Community Specialist
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laughingfox
7 Messages
6 months ago
I did that before posting as well as resetting the Gemini. Somehow the TV remote takes over after I turn on TV with Gemini remote and I have to select DirectTV from LG menu with TV remote.This started happening 2 days ago. Before that there was no problem. No settings were changed before this started happening.
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Ludwick577
ACE - New Member
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3.3K Messages
6 months ago
turn off the TVs HDMI -cec ....see if that works
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laughingfox
7 Messages
6 months ago
I tried that too. It's rather frustrating.
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hello, Laughingfox. We apologize if you're still experiencing difficulties with your remote. We want to ensure that you receive the assistance you need. Let's connect via DM, so we can help you better. Rhyan, DIRECTV Community Specialist
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