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4 Messages

Sunday, September 22nd, 2024 6:45 PM

DIRECTV stream through Roku unlimited streaming on home network is not working

I can only have three streams on my DIRECTV.    IF it’s my home network, it doesn’t seem to mater

Accepted Solution

Community Support

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254.4K Messages

2 months ago

We would like to look more into this. We'll send you a DM, so we can investigate your account. Roland, DIRECTV Community Specialist

Community Support

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254.4K Messages

2 months ago

Hi, @Egduvall. We're sorry you're having issue streaming through your ROKU device. You may stream any amount devices on your in-home Network at the same time. However, some networks only allow 3 streams at the same time. This includes both watching in-home or on-the-go. These networks include:

 

Fox channels: Big Ten Network, Fox News, Fox Business, FS1, FS2, Fox Deportes and Fox local channels.

STARZ

NHL Network

 

Please visit Learn about device and stream limits | DIRECTV Support to learn more. Roland, DIRECTV Community Specialist

4 Messages

2 months ago

This doesn’t answer the question.   I’m only able to stream three devices on home network.    What do i do?

4 Messages

2 months ago

Roland, where will i see the DM?

Community Support

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254.4K Messages

2 months ago

You can find the Private Message/Direct Message (PM/DM) icon (text/speech bubble) located in the upper right between the notification icon (bell) and "directv.com". You must be logged into your account to have access to it. The icon will only show once an official PM/DM has been initiated to you.


Jerald, DIRECTV Community Specialist

4 Messages

2 months ago

Test

ACE - Expert

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6.2K Messages

2 months ago

My first question would be, who is your internet provider? Also, what streaming devices are you using?

(edited)


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