All Gemini Air Lose internet connection

You might also try rebooting your WiFi modem/router. Have you always had this issue?

I changed my Gemini Air from DHCP to static 2 months ago with great success.  The Air has lost connection only twice in that time and one of the failures was an internet issue (not sure what caused the other failure).  Also, I was away from home for more than a week and when I turned the TV on everything started up with no problem, so this "fix" seems to hold in the long run.  Please let me know how going static is working for you.

Hi BillyBob,  Setting devices to static seems to be working for me as well.   

No offense to earlier advice. Advice is always appreciated.    I am a network engineer so I am savy in where the issue is coming from and restarting the Wireless Access Points nor router fix the issue. The device itself had to be restarted There is something definitely up with the Airs connectivity over time when not in use.

I keep having the same problem, both Geminis telling me no internet connection but when I go into settings, the connection is strong. I see it is set to DHCP, but didn’t see where I can change it to Static. Any assistance would be appreciated. Thank you!

I responded to your other post

LindaASea,

If you still need them, here are the steps to set the Gemini Air to Static IP address (It's really not as scary as it looks):

1. Push the Home button, then the left arrow key
2. Cursor down to Settings, push OK
3. Cursor to System, push OK
4. Network & Internet is already highlighted, push OK
5. Cursor down arrow once, this should be your internet connection, push OK
6. Under IP address, note the format on the second line: Ex. 123.456.7.xxx where xxx are the numbers of your IP address that will be changed.  Write it down. Please note: Your format could be different!  Use your format!
7. Cursor down to IP settings DHCP, push OK
8. Cursor to Static, push OK
9. IP Address: On the keyboard, cursor to the backspace key (far right 3rd row down) and remove the last group of digits (2 or 3) of the IP address
10. Cursor to the numbers key (lower left) and replace the numbers removed in above step with a number between 200 and 240 (I used 225), push Next key (lower right--must cursor to this key even though it appears highlighted)
11. Gateway: DO NOT change this number, push Next (Note: Gateway looks very similar to IP address)
12. Network prefix length: Leave as is, push Next (may have to push OK to get to keyboard)
13. DNS 1: Leave as is, push Next
14. DNS 2: Leave as is, push Next
15. If everything went right “Saved successfully” should pop up, push BACK key
16. Cursor up to Wi-Fi, push OK. A blue box pops up stating Network disconnected
17. Push OK. A blue box pops up stating Network Connected successfully! The Air is set to the static IP address chosen in step 10, push Exit
18. Important note: If you have more than one Gemini Air each MUST have its own individual static IP address (Ex. xxx.xxx.x.200, xxx.xxx.x.201, xxx.xxx.x.202 etc.)
19. If you wish to reverse this setting (or something isn’t working), repeat steps 1-8, change Static to DHCP, push OK, push Exit

Please let us know if this works for you.

I have had a similar issue for the last year where it would lose internet connection overnight or after about 4+ hours of inactivity. It started out maybe once or twice a week, now it has gotten much worse in the last month. Every morning would have to cycle power to fix. I found what I believe is a solution related to static IP that others have described, but from the router side which was much easier to implement. If your router has this capability, turn on address reservation for the Gemini air device(s) which will then always connect to the router using the same IP address, even when you use DHCP on the Gemini side. If you have multiple Geminis this will still work, just choose each one for address reservation. No changes on the Gemini side are needed if you continue to use DHCP. Good luck

Why don't you turn off the auto power off after 4hrs in settings?

BillyBobSlob-Thank you!

@BillyBobSlob 

Your directions below worked perfectly and FIXED THE PROBLEM!!!! Oh, my goodness, you are a life-saver. One extra step that I added was that I also connected the Gemini Air with the static IP address to a 5G Wifi extender. For whatever Magic Internet Wizard reason, I haven't had any issues since. A very big THANK YOU!

@DocJohnson 

So glad this worked for you.  It's a quick, simple fix that anyone can do.  Also, what @Paul1234 suggested above will also work.  I don't feel comfortable digging into my router so didn't want to advise people to dig into theirs, but for you router savvy folks it's a good way to go.

@LindaASea 

This is a bit late, but you're most welcome.  I hope it's still working for you.

When I try the change to Static using the instructions from this message, (Example: changing the last numbers to 225) it says I am not connected to the internet. What am I doing wrong?

@JohnCLTNC 

It's not quite as simple as changing the last numbers of the IP address. As described, you need to find the IP address assigned by your internet service provider, then change the DirecTV box settings to match that IP address. 

@JohnCLTNC 

If you still are not connect to the internet, start from the beginning and double check a few things.  In step 9 make sure the "." (dot) is still between the 3rd set of numbers and the 225.  After pushing the Next key in step 10, make VERY sure you did not accidently change the Gateway in step 11.  If you did, change it back. This happens sometimes because they look so much alike.  The Gateway is the same as the IP address except the last number will most likely be the single digit "1" (Example: xxx.xxx.x.1).  In step 15 make sure to push the BACK key and cursor back up to IP address (step 16) and push OK where a box will pop up stating "Network disconnected."  Now push OK again (step 17) and a blue box pops up stating "Network Connected".  That should get your Gemini Air connected to the internet.

Hope this helps get you connected.  If not, my best guess is that the Gateway has gotten changed or the IP address format has been altered from the format as found in step 5.  Please let us know if you get it working.

I still cannot to get it to work in Static. I have a multi (5 device) Eero Pro 6 WiFi system for my 1 gig fiber internet. Could that be the issue? I went in and set a “reservation” on my Eero for the Gemini Air and kept it on DHCP. That drastically cut the disconnects.  But not 100%.