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Recent changed from Max to Just Right. I cannot get correct channels displayed
I started streaming with AT&T using Max package. I changed to Just Right Package but channel display is still listed as Max. I have reset wifi, log onto DirectV stream with no change. Any suggestions on how to get correct channel through package I have purchased. Thank you.
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Please follow these steps to get the correct channel line up:
1. Press Home on your remote.
2. Open Settings > General > System Summary.
3. Make sure your ZIP Code is correct.
4. Go to Location > Location Status and toggle OFF.
5. Press the red button on the side of your device to restart it.
6. Toggle your Location Status ON after you restart.
Let us know if this works! Also let us where you are located.
Tatiana, DIRECTV Community Specialist.
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