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3 Messages

Saturday, December 9th, 2023 5:05 PM

I need to change date for autopay

I only paid the 3 rd Wednesday and my bill is due the 12 th

ACE - New Member

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628 Messages

1 year ago

You will need to contact DirecTV for this. Here we are all users like yourself.  You can go to your account on the web site and go to Support and use Chat, or call 1 (800) 531-5000.

(edited)

ACE - Expert

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6.2K Messages

1 year ago

Your payment date is based on your sign-up date. The only way to change it is to cancel your current subscription and sign-up again on the date you need.

ACE - Expert

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22.6K Messages

1 year ago

@delinsc 

As mentioned to your other posts, DirecTV does not and has never had an option to change your due date. Doesn't matter if other companies have the option. DirecTV's billing is based on the day you were installed/activated.

The only way to get a different date is completely canceling your service and then reactivating later after a couple months as would result in a new install/activation date that billing is based on.


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