New Member
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1 Message
DirecTV Stream with stand alone apps
We recently switched to DirecTV to DirecTV Stream. Previously we had used our DirecTV login to sign in to watch apps such as ESPN, CNN and Weather Channel to get more content than is available by watching "live." Since we have switched to Stream, we find even if we can login in (rarely) we can not get the content we choose to play. Wondering if others have noticed the same and if you have a fix. We may go back to satellite if we are losing the additional content.
detuch254
ACE - New Member
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5.2K Messages
2 years ago
What error do you get when attempting to log in? Any error codes? What streaming device (s) are you using? Have you tried signing into these standalone apps on other devices to see if the issue remains?
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hi there. Thank you for all the time that you have been with us. Now that you are DIRECTV via Internet customer, we would like to clarify all of your concerns regarding the situation you are having with logging in with your credentials. Therefore, we would like to investigate via PM and start some troubleshooting steps to get your services working properly as soon as possible. Luisa, DIRECTV Community Specialist
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