New Member
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3 Messages
Cannot Log into Direct TV Stream
I can log into DTVS on My I-Pad and I-Phone but cannot log in on My 2 Samsung TV's or My LG TV. I get the following error message.
"Hmm... That isn't the ID you set up for this service. Try signing in with another ID. Care Code:205.4"
Customer service was no help and I was disconnected while being transferred to another department.
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
DIRECTV STREAM and DIRECTV SATELLITE are two different services and require separate subscriptions. Streaming with your satellite credentials is NOT DIRECTV STREAM, it is what it is.
If you wish to stream with your satellite credentials, you’d need a streaming device like a fire stick, Roku, or Apple TV. LG TVs and Samsung TVs are not compatible here.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Are you a previous satellite subscriber? Using the same credentials? If so, they need to be different. Known issue that has been noted many times in the forums.
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Blythedawg
New Member
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3 Messages
2 years ago
I am a current satellite subscriber. I only want to be able to use DTVS when we lose signal due to weather.
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