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C

New Member

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5 Messages

Saturday, January 14th, 2023 9:05 PM

Billing, is it separate from other ATT services

If I sign up for DIRECTV Stream online, will it be a separate bill from my ATT fiber internet, VOIP phone and Wireless phone, or will it be on the same bill?

Does DIRECTV Stream offer any autopay and paperless billing discounts?

ACE - New Member

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5.2K Messages

2 years ago

It will be separate since AT&T and DIRECTV are now two different companies with TPG having a 30% stake.

 DIRECTV STREAM does offer a $5-10 discount when you sign up for paperless billing/AutoPay.

ACE - Expert

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6.2K Messages

2 years ago

@detuch254 DIRECTV STREAM does offer a $5-10 discount when you sign up for paperless billing/AutoPay? I think you are mistaken on this. They only take the following payments:

DETAILED INFO
Your DIRECTV STREAM charges are billed at the beginning of each monthly bill period to the payment method on file for your account.

Accepted payment methods
  • Debit card
  • Credit card: Visa, MasterCard, American Express, and Discover
  • PayPal

ACE - New Member

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5.2K Messages

2 years ago

I had seen it here:

https://www.directv.com/support/stream/article/KM1009352/

Get a monthly bill discount on wireless plans

Enjoy $5 to $100 off your monthly bill when you sign up for AutoPay and paperless billing!””

I think they made a typo with the ‘$100’ to mean $10.

ACE - New Member

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5.2K Messages

2 years ago

never mind I misread it. They are referring to wireless accounts. It’s weird this is posted in the DIRECTV STREAM support page. 
thanks for the catch @bcbsncjlj 

ACE - Expert

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6.2K Messages

2 years ago

It did not make any sense anyway since they only accept debit cards, credit cards, and PayPal as payments.

Community Support

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254.4K Messages

2 years ago

Hello, u/cliffordwmartin. Thank you for reaching out to us. DIRECTV STREAM is billed separately from AT&T services. Also, it is automatically set under autopay with no paper bill, just a payment history you can check online, so there is no additional discount for that. You can check the following link Live Streaming TV | Call 888.796.5866 - Order Now! | DIRECTV for more information about our streaming service. If you have further questions, please let us know. Lisa, DIRECTV Community Specialist


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