New Member
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My dog layed on my genie remote. Now my screen is zoomed in and I can't change it. I've already tried the audio video option
New Member
•
1 Message
My dog layed on my genie remote. Now my screen is zoomed in and I can't change it. I've already tried the audio video option
DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hi Carl. Our pets are as beautiful as playful. To adjust the video setting, follow these steps with your Genie Remote:
Finally, you can choose the size of your preference. If you need further assistance, we're just a message away. Thank you for choosing DIRECTV. 💙
LeidyE, DIRECTV Community Specialist
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Tfjames03
5 Messages
8 months ago
I had an update come up for direct tv. When it was complete it resized my screen. When it did so, it made it to where I was unable to read the left side of the screen on the guide, menu, parts of the shows and a lot of other stuff. I have attempted to fix it with all possible options in the menu to no avail. I’m not sure how to fix it.
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