Wvb

Hello. You should hold the reset button for 20 seconds. For more information, please visit https://www.directv.com/support/satellite/article/000075734 If you have further questions don't hesitate to reach us back. Thank you for choosing DIRECTV. Dylan, DIRECTV Community Specialist

I do but only get red flashing light

No worries, we're sending you a PM to continue assisting you. William, DIRECTV Community Specialist

Uhh... if the answer is not hold 20 seconds, please put the answer HERE, so more people can be helped.

So from that article:

Reset:

Gemini - hold button 20 seconds.... repeat if needed ???!!!!

Gemii Air - hold button 20 seconds, you should see reset screen

Restart:

Gemini - briefly press red button

Gemini Air - briefly press

It would be nice to update the article to include all supported devices and give information on what feedback from the LEDs you get.

Greg

Thank you for that information. Are you having an error code or message on your screen? Dylan, DIRECTV Community Specialist

Nothing on screen at all