1 Message
whole home
I have a Genie, DVRs and one that does not record. They have worked fine up until a couple of days ago. The other 3 see each other, but the Genie does not see them. I cannot access shows recorded on the other 2 units.
Help!
1 Message
I have a Genie, DVRs and one that does not record. They have worked fine up until a couple of days ago. The other 3 see each other, but the Genie does not see them. I cannot access shows recorded on the other 2 units.
Help!
shannon02
ACE - Expert
•
21.1K Messages
10 months ago
The model numbers of each will help.
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DIRECTVhelp
Community Support
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255.1K Messages
10 months ago
Hi, Kentucky. We apologize for the inconvenience of not being able to access recorded shows on the 2 units. We really wanted you to have a great entertainment experience. Let's meet in DM, so we can help troubleshoot the issue. Denjylene, DIRECTV Community Specialist
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Juniper
ACE - Expert
•
23K Messages
10 months ago
@KentuckyRick
What are the models of each box you have?
Which one is not recording or not being seen?
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