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richantony's profile

New Member

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2 Messages

Saturday, October 7th, 2023 1:17 PM

Westinghouse WR50UT4212 stopped pairing with genie remote

I have the above tv and remote and it stopped changing volume and turning power to tv.  I need help please.  I used all the codes on the menu and none of them are working.

Community Support

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254.4K Messages

1 year ago

Hi @richantony, let's fix the issue with your Genie Remote Control. Please follow the steps in this link https://www.directv.com/support/article/000092831 Let's connect via PM to get more details. Laura, DIRECTV Community Specialist

New Member

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2 Messages

1 year ago

I need specifics.  This is a general guide that I have already been through for the past few days and need specifics on my question.

Community Support

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254.4K Messages

1 year ago

I completely understand. Let's connect on this to solve it. Laura, DIRECTV Community Specialist


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