1 Message
Upgrade from HR21-700 receivers
We've been a Directv satellite customer for 10+ years and currently have two HR21-700 receivers, one in our family room and one in our bedroom. They're working but they seem to be resetting more frequently. We have the Directv protection which purportedly entitles us to a free upgrade. What are the current upgrade options available? Would I still require two receivers, one in each room? Thanks.
shannon02
ACE - Expert
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20.6K Messages
5 months ago
DTV will want to install an HS17 Genie2 with a new 2 year contact. It is a server tower that is not connected to any TV so you will get 2 mini clients.
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gregeusa
New Member
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513 Messages
5 months ago
In my experience, some form of external cooling often helps.
I often use a "laptop cooling pad" that runs from USB, and it has made a difference to me.
Also, my equipment is in a cabinet, and has a low speed fan exhausting the built up heat from all the components.
Placing my DTV units on top of a powerful receiver really added heat to the DTV equipment, and you can look at the internal temperatures of the new Genie 2, and the clients by the menu system. Adding low speed cooling dropped the internal hardware temperatures by 20 degrees.
Greg
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merlin88merlin
Mentor
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175 Messages
5 months ago
I recently called DTV because my HR23-700 hard drive was going. said it wanted replacement (per Juniper guidance). told them I wanted a Genie HR54, no Gemini or server system or I'd go to Dish. they said there was no problem getting me a HR54. and they of course no longer had any HR23s. I also have the protection plan. the Tech that delivered the boxed receiver (as DTV had a problem w/ordering system to ship one) said they had lots of HR54s. and my old universal remotes work well with the HR54. multiple calls w/DTV to set up due to system issue, some said can be replacement, some say upgrade. I guess I'll find that out later. LOL
Just sharing what happened to me recently.
(edited)
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