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New Member

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10 Messages

Wednesday, September 18th, 2024 2:54 AM

Upgrade equipment, wireless, and expand number of concurrent viewers

Hello!  I have a couple questions for you fine folks...

I'm a retired computer guy so I'm technical but not very familiar with DirecTV Equipment... We are helping my parents with their situation.  They have had DirecTV for over 25 years.. perhaps closer to 30.

Current equipment:

HR44-500

H23-600

(2) C41-500

(2) C51-500

All of the equipment is connected via coax.

Question 1:  There seems to be a limit of, 3 I think, concurrent viewers.  How can this be expanded?

Question 2:  One of the C41-500's does not have a convenient coax drop available due to an exterior wall so we have the cable running across the floor.  What can be done about this?  We had a DirecTV rep out today working on a different issue, and he suggested that we could exchange that C41-500 to a wireless receiver.  Is this possible?

Many thanks,

Bill

ACE - Expert

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20.6K Messages

2 months ago

The HR44 can only stream to 3 mini clients at a time (but can have 8) plus the TV it is connected to so that is 4 TVs plus the TV the H23 is connected to.  The only way for more is to upgrade to the HS17 that can stream to 7 minis but doesn't connect to any TV.

You would need to buy a WVB to use any wireless mini clients.   The HS17 has it built in.

(edited)

New Member

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10 Messages

2 months ago

Juniper, and others, thanks so much for the response!  Let me restate to be sure I understand.

Here is a current equipment list again for reference:

HR44-500

H23-600

(2) C41-500

(2) C51-500

* The goals are to go wireless for one of the existing C41-500's

* Be able to have all clients active simultaneously

Solution:

Acquire a Genie-2 (HS17) and a wireless Mini Genie.

The wireless Mini Genie will replace the one C41-500 that does not have a convenient coax connection. 

Replace the HR44-200 and H23-600.  One of these could be replaced with C41-500 above.  Another C41-500 type device would have to be acquired to replace the other "H" device.

The HS-17 could be connected to the coax in the room with the inconvenient drop.

Do I have it all correct?

Thanks,

Bill

New Member

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10 Messages

2 months ago

Wanting to make sure I have this correct, so posting above message again. ;)

Juniper, and others, thanks so much for the response!  Let me restate to be sure I understand.

Here is a current equipment list again for reference:

HR44-500

H23-600

(2) C41-500

(2) C51-500

* The goals are to go wireless for one of the existing C41-500's

* Be able to have all clients active simultaneously

Solution:

Acquire a Genie-2 (HS17) and a wireless Mini Genie.

The wireless Mini Genie will replace the one C41-500 that does not have a convenient coax connection. 

Replace the HR44-200 and H23-600.  One of these could be replaced with C41-500 above.  Another C41-500 type device would have to be acquired to replace the other "H" device.

The HS-17 could be connected to the coax in the room with the inconvenient drop.

Do I have it all correct?

Thanks,

Bill

New Member

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10 Messages

2 months ago

Thank you, Juniper... With your assistance I believe I now have a clear picture.

Now to see if I can get DirecTV folks to provide us at no charge a Genie-2 (HS17) and a wireless Mini Genie.  After all, my folks have been solid customers for 25-30 years.

Thanks again,

Bill

New Member

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10 Messages

2 months ago

Thanks!


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