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8 Messages

Sunday, September 15th, 2024 10:42 PM

The banner is stuck across the bottom

The banner showing movies etc. won't go away. It's stuck. this is the first time it has happened. What to do?

Community Support

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254.6K Messages

3 months ago

Hi there. We're sorry the banner is stuck. Resetting your receiver often helps with issues like this. Visit Reset Or Refresh Your DIRECTV Receiver or Box | DIRECTV Support and follow the steps on how to reset your equipment. Hope this helps. If the issue persists, please let us know. Rizza, DIRECTV Community Specialist

 

ACE - New Member

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5.2K Messages

3 months ago

Do you have DIRECTV STREAM or DIRECTV satellite service?


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