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New Member

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3 Messages

Sunday, April 28th, 2024 12:29 AM

SWM

Can someone tell me why I'm getting this message?

  I tried to realign dish and now getting 0 regardless of where I turn dish.  

Thank you for any help

ACE - Sage

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46.1K Messages

7 months ago

What's the exact message?

"SWM" refers to the dish's power supply. Perhaps it has become unplugged? What DVR/Receiver model numbers do you have?  When did the problem start?

New Member

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3 Messages

7 months ago

The SWM light is on.  But message is saying no swm detected.  I didn't disconnect SWM. I just adjusted dish. 

ACE - Sage

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46.1K Messages

7 months ago

Perhaps a loose or corroded coax cable connection at the dish? Might be time for a service call. 

ACE - New Member

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5.2K Messages

7 months ago

@Juniper 

Yes, correct. On older Hx2x Receivers and below the date is automatically set to 12/31 when restarted without a satellite connection. I believe this issue was fixed with newer Genie Receivers, as they now store the time internally and don't require a satellite connection at all times for the correct time.


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