1 Message
RTV remote and Sony tv
I have three Sony TVs and DTV genies for each one.
As of last week, none of my remotes will turn the TV off. The on button will turn off the tv but turns the genie back on.
i have reset and reprogrammed the remotes but still no good.
whats the deal? They were all working fine up till now.
DIRECTVhelp
Community Support
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254.4K Messages
4 months ago
Hi, @Sf3543. We appreciate you bringing this to our attention. Our team is already aware of this issue. Rest assured that technicians are actively working to resolve it. We apologize for any inconvenience but are thankful for your patience and understanding. Raymund, DIRECTV Community Specialist
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gregeusa
New Member
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513 Messages
4 months ago
If you have Genie Minis, DTV just removed your option to control CEC on/off...
They may be aware, but they removed the option that might have helped you.
Terrible.
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