2 Messages
Remote
I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?
2 Messages
I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?
DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Hi there. We're sorry you can't control the volume of your new remote. To use the volume, you must program your newly got remote. For more details, visit How to reprogram your DIRECTV remote control | DIRECTV Support John, DIRECTV Community Specialist
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csylvester1207
2 Messages
2 months ago
I already tried this and it didn’t work. I went through all the codes and none of them changed the volumes I also tried to put in the tv info and it didn’t come up with the model? The remote I had before worked though!
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DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Thanks for letting us know. We have a specialist available to process your request. Please send us a DM with the phone number listed on the account.
Christian, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.8K Messages
2 months ago
You need to use one of DTV social media websites to send them a PM/DM unless they send you one on this forum.
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