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Wednesday, July 24th, 2024 12:23 PM

Remote will not work volume

I can get the power to work on my remote but every time I program it the power works but not the volume. I can get the volume to work but as soon as I hit "it worked"  on the screen it clears out the volume. But the power still works. 

Community Support

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254.4K Messages

4 months ago

Hi, @Skarlettmac. We're sorry you're having issues with your remote control. Let's get this fixed. Visit How to fix your DIRECTV remote | DIRECTV Support for helpful tips in troubleshooting your DIRECTV remote. Let us know if this helps. - Carissa, DIRECTV Community Specialist


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