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New Member

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3 Messages

Sunday, May 11th, 2025 11:30 AM

Remote on/off

Just programmed new remote, and can work volume and channels, but cannot turn my Samsung tv on or off.

ACE - Expert

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6.4K Messages

14 days ago

Do you have HDMI-CEC set to ON or OFF? Try changing the setting and try pairing again.

New Member

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3 Messages

14 days ago

Thanks - I’ll give it a try

Community Support

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255.2K Messages

14 days ago

Thanks, @bcbsncjlj

 

@lloproto Visit How to reprogram your DIRECTV remote control | DIRECTV Support for other troubleshooting tips. Rhyan, DIRECTV Community Team

New Member

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3 Messages

14 days ago

Nothing has changed. Receiver works, but TV on/off still not working. I called customer service, but still no results!

Community Support

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255.2K Messages

14 days ago

Please contact us here for troubleshooting: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team


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