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1 Message

Tuesday, March 22nd, 2022 11:23 PM

Remote not responding after battery change

I changed batteries and now remote is dead.  I can’t get to menu to do anything. 

4 Messages

28 days ago

I need help

4 Messages

28 days ago

I can’t get my remote to go to menu

ACE - Expert

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21.1K Messages

28 days ago

ok

4 Messages

28 days ago

Rite

4 Messages

28 days ago

Hello

ACE - Expert

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21.1K Messages

28 days ago

What is the remotes model number starts with RC?

ACE - Expert

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22.9K Messages

28 days ago

@Joyner 

What is model number of remote?

Is it only the menu it doesn't go to? Everything else works?

Model of box it is paired with?

Does it do anything when you press MENU? (even a bonk sound from the TV)

In case issue is on the box side, did you try a red button reset?

This is a public forum of other customers, not a live running chat of official support. We'll try to help based on the details you provide.


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