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3 Messages

Wednesday, June 26th, 2024 7:02 PM

remote control

all of sudden my DirecTv remote will not turn my Sony TV off but it does turn it on

ACE - Expert

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6.4K Messages

10 months ago

Have you tried reprogramming the remote?

3 Messages

10 months ago

I believe so. But am not sure I did it correctly. It's been many years since I did it last. 

3 Messages

10 months ago

Yes I id reprogram correctly. I have to Sony 55" tvs and the same thing is happening on both units. The DTV turn off but the TV stays on indicating that no signal is available. 

ACE - Expert

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6.4K Messages

10 months ago

Make sure that the correct TV model is selected in the settings on the app. Also make sure CEC settings on tv is off (i think).

ACE - New Member

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1.6K Messages

10 months ago

are you a sat or stream customer?

1 Message

10 months ago

I've got the same issue. Just stopped turning the Sony TV off... Repaired remote, but there is no option to select a specific model, the remote setup wizard simply rotates thru 'code 1,' 'code 2' etc. I've tried selecting a couple different codes (as they all appear to work with the initial 'Try volume up button...' but none of them turn the Sony TV off anymore. Thoughts?


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