Welcome to the DIRECTV Community Forums
New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.
remote control
all of sudden my DirecTv remote will not turn my Sony TV off but it does turn it on
Question
•
Updated
5 months ago
148
6
0
Responses
NEED HELP?
bcbsncjlj
ACE - Expert
•
6.2K Messages
5 months ago
Have you tried reprogramming the remote?
0
0
glawless
3 Messages
5 months ago
I believe so. But am not sure I did it correctly. It's been many years since I did it last.
0
0
glawless
3 Messages
5 months ago
Yes I id reprogram correctly. I have to Sony 55" tvs and the same thing is happening on both units. The DTV turn off but the TV stays on indicating that no signal is available.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
5 months ago
Make sure that the correct TV model is selected in the settings on the app. Also make sure CEC settings on tv is off (i think).
0
0
Tiger593
ACE - New Member
•
1.5K Messages
5 months ago
are you a sat or stream customer?
0
0
maddmaxx457
1 Message
5 months ago
I've got the same issue. Just stopped turning the Sony TV off... Repaired remote, but there is no option to select a specific model, the remote setup wizard simply rotates thru 'code 1,' 'code 2' etc. I've tried selecting a couple different codes (as they all appear to work with the initial 'Try volume up button...' but none of them turn the Sony TV off anymore. Thoughts?
0
0