Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

A

3 Messages

Thursday, July 11th, 2024 2:49 PM

remote connect to panasonic tc-p50g10 tv

The replacement for my Genie voice remote remote lost the volumn and on/off functions on my Panasonic TC-P50G10 (14 years old) TV. The old remote will still work, but I bought a replacement (same model) and the replacement will not function correctly. Is my TV too old to work with the latest model remote?  

Community Support

 • 

254.4K Messages

4 months ago

Hello @autojohn, We apologize if you're experiencing issues with the volume and power buttons. Using the same model of remote will work the same as the previous one. Have you attempted to pair and unpair your new remote with the receiver? Additionally, you can follow these troubleshooting steps through this link: How to reset your DIRECTV remote | DIRECTV Support Please let us know if this works.


Kharl, DIRECTV Community Specialist

ACE - Sage

 • 

46.1K Messages

4 months ago

Remote control model number?

ACE - Expert

 • 

20.6K Messages

4 months ago

There is only one voice remote the RC8X.

3 Messages

4 months ago

DIRECTV IR/RF Universal Ergonomic Genie Remote (RC73) -  I am loath to reset the remote because my previous model still works - the new one does not . The new one will not pair and has stopped working completely

3 Messages

4 months ago

Oops, did not mean to shout :(

Community Support

 • 

254.4K Messages

4 months ago

Thank you for trying. We'll send you a DM to assist you further.

 

Melchisedec, DIRECTV Community Specialist

ACE - Expert

 • 

20.6K Messages

4 months ago

The RC73 doesn't have voice.


NEED HELP?