3 Messages
Recording keeps getting interrupted, isn't recording well.
When I record some of my shows, they keep getting interrupted and I can't watch them. What could be the problem. The weather is good so that isn't the issue.
3 Messages
When I record some of my shows, they keep getting interrupted and I can't watch them. What could be the problem. The weather is good so that isn't the issue.
shannon02
ACE - Expert
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20.6K Messages
5 months ago
The dish may need to be aligned.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Hi, @val32549. Thank you for bringing this to our attention, and we're sorry you keep getting interrupted while recording some shows. Are you getting an error code or message?
- Jayson, DIRECTV Community Specialist
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val32549
3 Messages
5 months ago
No error code or message, just interrupted recordings of many shows.
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val32549
3 Messages
5 months ago
Could the satellite be the issue. The satellite is the very first one that was installed many many years ago.
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shannon02
ACE - Expert
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20.6K Messages
5 months ago
Yes, if you still have the round dish and SD receivers then you need to call DTV for their free HD swap offer.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
We understand that there may be various reasons why the recording could have been disrupted. Let's explore solutions to address your issue. We'll send a DM so we can review your account. Jessica, DIRECTV Community Specialist
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