Tutor
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4 Messages
Record to DVR when away from home network
I have the DirecTV App and I used to be able to record shows remotely. Now when I am not on the same WiFi network, the app will not let me record when remote.
I have DIRECTV Genie2 HS17 / DVR Server.
Is this a widespread issue?
detuch254
ACE - New Member
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5.2K Messages
2 years ago
You should still be able to record remotely. Are you using the latest DIRECTV application available? All remote bookings are done over satellite 101, so no Wi-Fi involved. Sometimes this can happen when you try to record shows that are currently not airing. When it gets to the HS17, the remote booking is cancelled.
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stomper90
Tutor
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4 Messages
2 years ago
whenever I try and record remote, it shows me this message. I was on the live chat with tech-support earlier today and they said there is no feature to record remotely and it had been disabled in the app which I thought was bizarre.
I just tried to record a random program while remote and keep getting this error.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
In the second image, click ‘Options’ to make sure you are recording to the HS17 and not a Client or something (yes, it’s a bug with the app and clients do Not Record).
Additionally, try recording something from a regular channel like GSN to see if the issue is still there.
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section88co
New Member
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1 Message
2 years ago
I had the same issue after updating app, when I clicked options I found there was a second DVR with the same name but in small letters instead of all caps and that worked. Then went under "settings, preferences record options" and I could select default receiver and now it works.....
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shirleyjean
2 Messages
9 months ago
How do you delete programs which are set up to repeatedly record on my Direct TV DVR?
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shirleyjean
2 Messages
9 months ago
I can't figure out how to delete programs which are set to record whenever available. Can anyone help?
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