Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

D

3 Messages

Saturday, January 13th, 2024 11:51 PM

Reconnect to WiFi/ Internet

I'm trying to reconnect to Directv. I just spent 2 hours online with Directv.  It shows connected to wifi but no internet connection.

3 Messages

10 months ago

I cannot get wifi to reconnect.

Note: This comment was created from a merged conversation originally titled Wifi Connect Issue

Community Support

 • 

254.4K Messages

@donnadallastx, we’re sorry your service is not properly connected to the internet. We’re sending you a DM to further investigate and find a resolution. Laura, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Sage

 • 

46.1K Messages

More details please ....

What are you trying to connect to your WiFi?

What equipment model number(s)?

When did the problem start?

What have you tried so far?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

513 Messages

10 months ago

what equipment? model numbers please


NEED HELP?