6 Messages
RCA Roku TV remote won’t pair
I have an RCA Roku TV. The model number is rtru6527-us. I have gone through all of the codes and it will not pair with the genie mini remote
6 Messages
I have an RCA Roku TV. The model number is rtru6527-us. I have gone through all of the codes and it will not pair with the genie mini remote
Accepted Solution
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Thank you for trying the troubleshooting steps. Please try these two codes: 11756 or 12049. If it's still not working, let's try to reset the remote to its default factory settings:
Press and hold MUTE and SELECT together until the light flashes three times.
Press 9, 8, 1 and SELECT. The remote flashes four times and should now reset.
Then, try to pair the remote again. Let me know if it works. Christy, DIRECTV Community Specialist
0
0
Accepted Solution
sdm386
6 Messages
6 months ago
How do I enter codes instead of selecting my tv brand and going through the automatic codes?
0
0
Accepted Solution
sdm386
6 Messages
6 months ago
I got it, I figured it out. The second code worked. 12049
thanks, I’ve been working on this for two days.
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Hi @sdm386. We're sorry you're having trouble pairing your genie mini remote. May I know if your Roku TV is connected to a Genie Mini? Christy, DIRECTV Community Specialist
0
0
sdm386
6 Messages
6 months ago
Yes, it is
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
Thank you for confirming. Please try to reset your receiver by briefly pressing the reset button or unplugging your device for 15 seconds and plug it back in before pairing your remote by following these steps https://www.directv.com/support/article/000092856 Let me know how it goes. Christy, DIRECTV Community Specialist
0
0
sdm386
6 Messages
6 months ago
I followed the instructions on the link, once again tried all 90 codes!! Still won’t work. Are there any codes for Roku tvs instead of RCA?
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
6 months ago
I'm glad the second code worked. It's my pleasure assisting you. Thank you for choosing DIRECTV. Christy, DIRECTV Community Specialist
0
0