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B

New Member

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7 Messages

Saturday, September 7th, 2024 6:43 PM

Previous channel button bug

House you were probably aware the previous channel button no longer works as it supposed to on the remote. What are you doing to fix this?

ACE - Expert

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6.2K Messages

2 months ago

Contact support and report the issue. This is only a community forum of subscribers and users. No one here can resolve the issue.

ACE - New Member

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3.3K Messages

2 months ago

Works for me in both my Gemini box and Air.

Community Support

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254.4K Messages

2 months ago

Hi, @Bphillips830. We're sorry that you're experiencing problems with the Previous Channel button on the remote. For quick fix, you can visit Troubleshoot your Universal remote control | DIRECTV Support Let me know if this works. Mark, DIRECTV Community Specialist


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