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J

1 Message

Tuesday, February 27th, 2024 8:21 PM

Closed

outage

I am not receiving my satellite channel in  elk grove, California 95758

Accepted Solution

ACE - New Member

 • 

5.2K Messages

9 months ago

It is a nationwide outage, so no one is able to get a signal on the 99 west satellite. According to directv, there was an alignment issue or something like this so it is on their end to fix the issue. Until then, you have to stream the channels you cannot watch on your receiver. Also, if you have a Genie, use the SignalSaver feature to receive the channels you cannot get over your WiFi connection.

More info here: https://forums.directv.com/conversations/directv-equipment/all-local-channels-out/65ddf3dbe093635d1b211c53 


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