2 Messages
Old equipment and adding local channels. Grandfathered TOTAL CHOICE - no locals package?
I'm trying to help my parents navigate adding local channels. A storm took out their antenna recently, and they thought it would be better to add local channels vs getting it fixed.
The receiver they have is a D12-300 and the package is TOTAL CHOICE® - NO LOCALS with a cost of $120.99 + $11.99 Reginal sports fee. They currently have no TV access fee.
It looks like they should be able to swap the equipment for free to get HD and the ability to add local channels. Looks like local channels are not an option with their current equipment.
Even if the equipment swap is free, they will be looking at TV access fees and maybe some additional fees? Can they add local channels to the current package they have, or will they need to switch to a different package? It looks like their Total Choice package is no longer available. Would switching to a similar package cost them more? They are worried about the cost and have had bad experiences calling places in the past and ending up getting something they didn't want or not understanding what they were getting. Not with DRT specifically but have been burnt in the past in similar situations. Fixing the antenna is always an option too. Thanks for any help.
shannon02
ACE - Expert
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20.6K Messages
6 months ago
DTV is shutting down the MPEG2 channels on the 101 sat but should continue broadcasting channels in MPEG4 but there will be no local channels on the 101, the 18" round dish can only get the 101 sat and the D12 can't do MPEG4.
There has always been a TV access fee of $7 for each TV on the account with the first TV being credited back with old accounts.
The free MPEG2 swap will provide a SWM slimline dish and MPEG4 HD receivers with the HD fees credited but will add Whole Home and DVR fees.
All channel packages have local channels and there is now a option to remove them.
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Sprtfan
2 Messages
6 months ago
Thanks you both for the help. I think we should have enough information to call and get things changed.
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